| Name |
City |
Comment |
Rating |
| Billie HARRIS |
HUTCHINS |
I WAS WELL PLEASED WITH THW CARPET CLEANING - THERE WERE SEVERAL DARK STAINS ON THE CARPET AND THE TRCH CLEANED THEM OFF PERFECTLY! !!
HE WAS ON TIME AND VERY HELPFUL. I WILL DEFINITELY USE TOWER AGAIN.
BILLIE HARRIS |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Amanda Florez |
Midlothian |
Excellent job.
Spots were removed that had been on the carpet for months. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Jacqueline Coats |
Midlothian |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
    
     
     
     
|
| Barbara Smith |
Midlothian |
My disappointment was not in the service, but that my type of carpet did not respond better to cleaning. The upholstery cleaning was better than ever expected. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Mike Horn |
Midlothian |
the carpet was very soiled in several areas but the carper looked like new when tower completed the cleaning, we have been very satisfied with their service. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Ann Artkop |
Midlothian |
Job well done. Thank you. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Angelyn Seppeler |
Midlothian |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Othel (Frank) Kinsey |
Ovilla |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Donna Hall |
Midlothian |
Always does an excellent job, arrives on schedule and the carpets look like new when they leave. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Donna Hall |
Midlothian |
Always does an excellent job, adheres to schedule and carpet looks brand new when they leave. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Lynn Gregg |
Midlothian |
My carpet looks great. They did an excellent job. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Dana Nurge |
Cedar Hill |
I absolutely love their quality of work and the attention to detail. They are very easy to schedule with. My carpets have never looked so good. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Allison Alford |
Midlothian |
EXCELLENT CUSTOMER SERVICE, AWESOME JOB, WOULD RECOMMEND TO ANYONE AND EVERYONE!! VERY FRIENDLY, HONEST, TRUSTWORTHY TECHNICIANS ALSO!! A++++ |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Andrew Payne |
Midlothian |
I gave 4 stars to only two categories: quality of work and adherence to cost. There is a spot that the workers did not seem to be able to remove. I don't know if that is the nature of the spot or other. They did notice the spot, but did attempt to retreat. I did not really know how much it was going to cost me going into the visit, so I cannot evaluate if they stuck with their cost estimate or not.
HOWEVER, I am not worried about the cost, or the one spot. If those were big issues, I wouldn't ask them to come back about every 6 months. I am VERY pleased with the work they do and fully intend on using them again in the future. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
    
     
     
     
    
     
|
| John Rodgers |
Waxahachie |
All went well. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
    
     
    
     
    
     
|
| M. D. Rachel |
Red Oak |
The owner came to our house prior to cleaning our carpet and thorougly explained what would be done and the cost of the job. He made some minor repairs to our carpet. His workers arrived in a timely manner. The workers performed each task in a professional manner. Our carpet was cleaned and some stains were removed. This gave our carpet an almost like new appearance. I would highly recommend Tower carpet for all cleaning and carpet treatment. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| keri pace |
midlothian |
great service!!
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Jennifer Ratzlaff |
Midlothian |
Tower did another wonderfu job. We happily provde referrals when we can. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Sonja Witt |
Palmer |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Chris Knott |
Midlothian |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Barbara Grant |
Midlothian |
Did a wonderful job! I highly recommend them. They really took pride in their work and that is hard to find in today's
world!
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Billie Hutson |
Midlothian |
Super cleaning job. They are the only people I've ever used. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Billie Hutson |
Midlothian |
Super cleaning job. They are the only people I've ever used. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Cathy Lawson |
Waxahachie |
We were very pleased when we used Tower Carpet Services last month to clean our carpet. The price was explained to me up front and there were no changes after the service. I had a nail polish stain that I did not expect to come out; but was very surprised when almost all of it was removed! Jimmy called back after the service to be sure we were satisfied. Overall, GREAT SERVICE. We will use them in the future. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Andrew Payne |
Midlothian |
I am a repeat customer. They are friendly, courteous, and professional. I have never used a carpet service before Tower -- I had always done it myself. Not again!
At the moment, I plan on being a repeat customer in the future. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| keri pace |
midlothian |
We have used Tower Carpet Services serval times now.....they are still delivering excellent service!!! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Denise Moree |
Ferris |
My husband and I work for a major coorporation where the customer is #1...it seems most of the folks we have done business with lately do not care about the customer or the return of a customer, it's alway a battle! EXCEPT for Tower Carpet, they promise they could get the job done and they did. Tower Carpet took the time to explain the process over the phone before they ever came out. The technician that came to the house was so professional and so nice. Tower even called a week later to see if I was satisfied. Let me say this...Stanley Carpet Cleaner came out about 5 weeks earlier and i thought my carpet was ruin (1st time i had it cleaned) it started turning black...Tower carpet came out and had nothing negative to say about Stanley, but said they would get it cleaned...it may take a second time, but they guarntee me they would get it cleaned (back to normal)...they did the first time....it looked GREAT and still looks GREAT. I'm so thankful to Tower Carpet Services...i was so worried my carpet had been ruin....when I called Stanly back...they could care less about me as a customer. I will recommend Tower Carpet to all my family and friends and will use them for all my carpet and other cleaning. 110% recommended |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Janis Davies |
Ovilla |
Love these folks! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Cathy Karr |
Mansfield |
They did a great job! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Elizabeth Guest |
Ennis |
This was our 2nd time to use Tower Carpet and we were very happy once again. My husband and I have 2 dogs that are not quite house trained yet and all of the potty spots on the carpet came out.
I will definatly use this company again! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Connie Ward |
Midlothian |
The company is excellent, the people are very corporative.
They arrive on time and are very professional. I would always use them. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Greg Pilgrim |
Midlothian |
Jimmy and his crew have been cleaning my carpets for years and has always had the right solutions for the wrong problems. Anything from wax spilled on carpets to static stains you get around the baseboards and under doors. His guys are always professional, on time and hard working. Check out his maintenance plans, it's a great deal! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| John Houck |
Grapevine |
We own 10 rental properties so we are very familiar with good and bad sub contractors. After our first experience with this company, from the initial phone call through the service at the house and then the letter of thanks for our business, our opinion of Tower Carpet Services is very high. Their dedication to all aspects of their business is superb. Note: the carpet that they cleaned looked horrible, but the technician took the time to use their power scrubber to remove the worst stains, and believe me, renters leave horrible stains.
Hire this company without hesitation. 5 STARS to this company that's in an industry that's full of 1 Star businesses. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Sonja Witt |
Palmer |
It's hard to get stains out of near-white carpet, but Tower did it...makeup, cola, etc. They do a great job! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Sonja Witt |
Palmer |
It's hard to get stains out of near-white carpet, but Tower did it...makeup, cola, etc. They do a great job! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Chris Knott |
Midlothian |
Will continue to use each and every time I need carpet cleaning. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Wendy Vaughan |
Ovilla |
Great customer service
Great carpet cleaning
Would use them yet again... |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Terri Schurr |
Duncanville |
Very professional service. i switched from KIWI services. I am very happy with the results with Tower Carpet Services. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Rita zachow |
Cedar Hill |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
    
    
     
   
     
|
| SIYAN FAYIGA |
WAXAHACHIE |
Tower carpets was very professional presented the costs up front and did not pressure me to clean any more rooms than I could afford to. I was very pleased with the results in the rooms that were cleaned. I would use them again.
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Patricia Hernandez |
Waxahachie |
Tower Carpet Services was recommended to us, and we found their services to be everything we were told they would be. The carpets look great! I was very pleased with the quality of their work and the professionalism and couresy shown to me while working in my home. I highly recommend them. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Kathy Mayfield |
Red Oak |
The technician was on time and professinal. The quality of the work was excellent. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Trish Harrison |
Ovilla |
I have used Tower Carpet Cleaning Services several times and would highly recommend them. They are punctual, courteous, and do a very good job. They stand behind their work and take pride in it. They care about the reputation that their comany has and have personalized service. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Theresa Kasowski |
Ennis |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Kenneth Cheshier |
DeSoto |
Tower is the only company we use to clean our carpet. They are kind when they arrive, they're on time, and their cost is very reasonable. I cannot recommend them enough. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Janie Stolz |
Midlothian |
We have used Jimmy's crew 2 times noww, and are quite pleased with their care of our carpets. They answer questions, and explain what their cleaning process will be in detail. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Jill Heald |
Midlothian |
I would highly recommend them to anyone. I have used other carpet services before I found Tower Carpet Services and was not pleased with any of them. When Tower Carpet finishes cleaning your carpet, you can tell that a superb job has been done and you feel your carpets are truly cleaned! They are always courteous and helpful on the phone, as well as when they show up at your home.
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Robin Sanchez |
Waxahachie |
We have been using Tower since 2001 and have been very pleased with service, cost and professionalism. Jimmy always calls back promply and the job they do it great!
Please call with any questions.
Robin |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| jeff fatica |
desoto |
Scott was personable and knowledgable the carpets looked neww |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Celeste Clark |
Midlothian |
I have been using Tower for the past few years and have always been very satisfied with their service. They are very kind and always very friendly. They are the best carpet cleaners we've ever used by far! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| BILL HOLLOWAY |
MIDLOTHIAN |
I HAVE USED THEM 3 TIMES AND THEY HAVE ALWAYS DONE A GOOD JOB. THE BEST CLEANING JOB I HAVER EVER HAD, THAT'S WHY I KEEP USING THEM. ANYONE THAT DOESN'T HAVE A PRO THAT THEY CAN RELY ON SHOULD CALL TOWER CARPET SERVICES. YOU WON'T BE DISAPPOINTED. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Tammy Ridgeway |
Midlothian |
They wer on time. The carpet almost looked brand new when they finished. They were also fast and thorough. I will be calling them back. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Shawnalin Mawhinney |
Waxahachie |
Thank you! I would like more information about your regular service. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
    
    
    
    
    
    
|
| Lisa Bonilla |
Midlothian |
Tower Carpet did a fantastic job and even gave me a huge credit because they had not called me first with the correct estimate which included cleaning pet stains. They are great and I will most definitely call them again in the future and refer them to my friends & family in the area. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Rich Summers |
Waxahachie |
Super cleaning job! Carpet came out great as usual.
Would recommend to anyone that needs cleaning service. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Beth Beechey |
Midlothian |
I called in the morning for 2 bebrooms to be cleaned. We had wanted them done that day. They were there by the afternoon. I appreciated the fact that they were willing to fit me in on such short notice. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
    
     
     
     
     
     
|
| Rita zachow |
CEDAR HILL |
I have always enjoyed working with Tower Carpet Service. Scott has cleaned our carpets a few times and he is enjoyable to work with.
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
    
    
|
| Dena Hollon |
Red Oak |
Tower carpert did a wonderful job on our carpet. We had some pet stains we were concerned about, but they were able to remove the stains and odor! Thanks, great job! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Leigh Milner |
Mid |
Tower has cleaned my carpet for years. Because of their experience with carpets, they informed me that my year old carpet seemed to be defective because of the uneven wear and after I contacted the carpet manufacturer I got brand new carpet throughout my entire house for free. Thanks Tower! They always do a great job and are very professional. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Connie Ward |
Midlothian |
They did a great job. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Janis Davies |
Ovilla |
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Joseph Hartman |
Red Oak |
We have used Tower regularly for the last 5 or so years in two different houses. We have never had a bad experience and the service has always been delivered in such a way as to exceed what they promised. They are up front about pricing and explain well the differences in each of the services they provide. They will answer questions and give provide you with the best option for your needs. I have never felt that they have tried to sell me a product or service that was unnecessary. Each time we have used Tower, we were guarenteed that they would come back to reclean any resurfaced spots if we called, but we have never had to do so. We will continue to use Tower for our cleaning needs. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Carl Freeto |
midlothian |
I have used Tower Carpets for several years...they are great. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
    
     
|
| KERI PACE |
MIDLOTHIAN |
TOWER CARPET WAS VERY FRIENDLY AND THEY DID A GREAT JOB.....I WOULD DEFINITELY RECOMMEND THEM!! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Becky Sentz |
Midlothian |
Mr. Don Howerton came to clean my carpets. He was polite, moved furniture, on time, and an all around nice guy.
We had just finished some remodeling, and the carpets were in bad shape. Don worked several hours and did everything I asked him to do. When he was finished the carpet looked new. I haven't seen them look so good in a very lone time.
The previous company Compton Carpet Cleaners, when they left my carpets were marked,up from the attachment, not clean, did not spend much time. When I called to complain, I was told that they used the best equipment and my carpets were old and not much they could do for me.
I will have Tower back and will tell my friends what a great job they did.
Thank you Don for a great job.
Thank you Jimmy for sending me Don.
Mrs. Becky Sentz
|
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Mark Nelson |
Cedar Hill |
Jim,
Thank you so much for the wonderful work on the carpet & tile cleaning a couple weeks ago. It was truly the best job we've ever had done. I also want to thank you for your kindness in giving us a discount. We know you didn't have to & we appreciate it. Again, Thank you
Sincerely,
Mark Nelson |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| travis motley |
midlothian |
good service really clean carpet very cute kids paw paw |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| George Phillips |
Midlothian |
Tower Carpets did a fantastic job on my carpets. I've used them many times in the past and highly recommend their services to all my friends and family. Great job Jimmy!!! |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|
| Dawn Scott |
Midlothian |
Many times when I have had need of emergency services, Tower has come out immediately- within 20 minutes when I had a paint spill. Their employees have always given 110% to remove stains, go over carpets serveral times and make sure I was satisfied. Tower is a very professional company that I recommend to anyone. |
Quality of work:
Responsiveness:
Professionalism:
Subject expertise:
Adherence to cost:
Adherence to schedule:
|
     
     
     
     
     
     
|