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City |
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| Ed Corrance |
Manhattan |
There are a few reasons why I liked this rug cleaning company. 1) I was unhappy with the job that the previous company had performed on my rugs last year; because the rugs looked as if they were never cleaned. 2) The appearance of my rugs has significantly improved. 3) The tech thoroughly explained everything. 4) My rugs look spotlessly clean. I will recommend them to my friends and will definitely use you again. Thank You!! |
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| Stacy Hoffman |
New Brunswick |
I'm very pleased with the work performed by this company. My Turkish rug was in desperate need of a good cleaning, and Eco Carpet Service did just that. The rug smells and feels clean and I'm happy they got rid of that urine smell. Next time they will come I will entrust them my other 2 old rugs for cleaning. Thanks again for coming after such a short notice. |
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| Pat Corosa |
Paramus |
The eco friendly service was great and your company delivered what you promised. The rugs look like new again. I look forward to the 6 month maintenance plan for the area rugs. I am super happy that I do not need to worry about them anymore. Thank you so much. |
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| Rhonda Addleman |
Closter |
Wonderful and very clean. Very kind, concerned, helpful, detailed, hardworking and professional. They were more expensive, but well worth it and I got more than what I paid for. The last person that cleaned my kilim rug said they could not get the pet stains out so I was very happy that Eco Carpet Service was able! Highly recommended. |
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| Bea Vavra |
Manhattan |
We are very happy with results of the organic carpet cleaning provided by Eco Carpet Service. They cleaned our office in a very short time and the carpet was not wet at all after they left. Good experience. We will use your carpet cleaning services again in the near future. |
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| Ben Gorsila |
Manhattan |
Eco Carpet Service cleaned my Chinese area rug in the living room and two smaller ones in the hallway and bedroom, with very good results. Also the new padding they brought in was nice and thick. Overall, this company cares about its clients and they provide a quick and reliable rug cleaning service. Will call you again soon guys to clean my sofas. |
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| Mary Cortina |
Manhattan |
I just received my silk rug back, after cleaning it with Eco Carpet Service and I just wanted to thank them for a good job. The rug looks brighter and the stains came out. Also I liked the fact that they explained me the entire cleaning process prior to the actual pick up. Thanks again. |
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| Marilyn Roberts |
Clifton |
I was told you all do good work. So I decided to give you a try this year. The upholstery is so soft and smells so clean I really liked the followup phone call to check on everything. I told the girl it was nice to have good quality service and I set up to have the oriental rugs cleaned. |
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| William Uden |
Englewood |
I'm very satisfied. Eco Carpet Service has always been prompt and courteous and does a great job. Two years ago we had water damage in the living room. Joe stopped by in a tux with a blower on his way to a wedding. Most people don't do that with a smile and they charge a heck of a lot for it. One of the benefits of Eco Carpet Service is their peace of mind. Every time we call they do the job perfectly. They're up front about costs as well as the stains that are treatable and not. We know they are honest. We don't bother calling anyone else anymore. |
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| Paul Knight |
Manhattan |
I wanted to take a minute to express how happy I am with your service. When the technician came to my apartment he was very polite and explained me all the cleaning process. He cleaned my sectional sofa and three of my antique area rugs. I liked the fact that he used a low moisture technology while cleaning the sofa, not leaving it wet after he was done like the previous company. My rugs look three shades lighter after the cleaning and the original color is shinning. The dirt that came out of the cleaning machine was amazing. Overall I’m very impressed with the way Eco Carpet Service treats its clients. They make sure their clients are happy. AAA service. |
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| Alice Leonard |
Manhattan |
Very Courteous. Stand behind your work - Wow, I'd recommend you to my family and friends. I am also impressed that you care enough to have your customers fill out a questionnaire as to likes and dislikes on problems - and then you follow up! Did an exceptional job on cleaning my upholstered bar stools and removed the pet odor from my carpet. They showed me what not to use on cleaning spots from my carpet |
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| Leslie Aguilar |
Stamford |
After several weeks of searching for a professional rug cleaning company with competitive prices, we selected Eco Carpet Service. Your assurances of you area rug care workmanship, accompanied with a satisfaction guarantee, contributed to our decision. You did an outstanding job on the rugs in our home. We have yet to see a stain reappear. In this age where business mediocrity seems to be the norm, we wanted to sincerely compliment you for "rising above the norm" in providing us with efficient and an excellent rug cleaning experience. Working with you was one of the most pleasant experiences we have had. You were so very courteous and helpful. You and you crew member did what you promised and went beyond and we couldn't be happier. Please add us to your list of extremely satisfied clients. |
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| Mark Taylor |
Manhattan |
Great service. Good explanations of procedures and how to take care of my antique oriental rug. My rug looks brand new with all traffic areas bright again and all pet smells are gone. Your technician showed great pride in the company and products being used. I made the right choice in choosing Eco Carpet Service. |
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| Raul Mora |
Manhattan |
They cleaned my three area rugs while I was away with my family in vacation, and when I returned back I noticed that the oriental rugs were very clean. No more spots, they look like we just bought them today. Very good service and I like the fabric protector they applied on the rugs. Since we have three small kids, who love to play on the rugs I'm sure we will call you back in a few months for another cleaning. Keep up the good work. |
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| Gail Lieberman |
New York |
We have always been happy with the performance and quality of work provided by Eco Carpet Service. We have been clients of theirs for 3 years and will continue to use their services in the future We would definitely recommend them to any company in need of cleaning service. Gail |
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| James Bryant |
Philadelphia |
The technicians picked up my rugs, cleaned them, and returned them to me - very punctually. I chose Eco Carpet Service from looking on Google and by word of mouth. Everyone says they do a great job - and they proved it to me. My rugs look like new again. One was very dirty so it now looks totally different!! You did a great job and were very punctual and friendly. Thank You! |
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| Jacqueline Burns |
Hoboken |
Personnel were very polite when they picked up our oriental rug. When they returned, they were polite, helped center rug & move back furniture. We were very pleased at how it looked. Before - they rug had lost its glow and sort of dead looking. After - the rug looked great, looked alive. Yes, we will definitely refer you to others. They did an excellent job. Keep up the good work. |
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| Michael Culp |
Greenwich |
I just wanted to thank Eco Carpet Service for doing a good job in cleaning my oriental rugs. They were on time, explained to me all the cleaning options and prices. When they delivered the rugs they were again on time, and most important my oriental rugs looked much cleaner then before. |
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| Betsy Fergus |
Manhattan |
Eco Carpet Service always does a top notch job. Our dog cut his foot and bled all over our bedroom oriental rug. I called Eco Carpet Service and they sent someone out first thing the next morning and got the stains out. The techs are always professional and courteous. Thank you |
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| Donna Dillard |
Englewood |
The carpet looks brand new! Your technicians were careful with my furniture, they did not pressure me for up sells. They were on time and they were very courteous. They were the only company that was able to clean my Berber carpet and make it look brand new. |
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| Natalie Vieux |
New York |
Eco Carpet Service did a nice cleaning job for my 4 oriental rugs. They explained everything to me over the phone, what to expect and a clear price quote. When the technician arrived, he did not switch the price like the other rug cleaning company I used in the past. He was courteous and he knew his stuff. Once he delivered the rugs back they looked ten times better then before. I was very happy with the service. A+ |
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| Audrey James |
Englewood |
Eco Carpet Service cleaned my 3 oriental rugs I inherited a while ago from my Grandma. After they cleaned them they looked so much better, almost unreal. The colors came back to life and they feel much softer when you walk on them. Very pleased with the service. I will call you back in a few months for the regular maintenance cleaning special. |
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| Elizabeth Tapia |
Manhattan |
I can't thank enough the technician who came and picked up my oriental rug with the accident from my cat. He was courteous, knowledgeable and told me before what results to expect. When Sam delivered my oriental rug it looked in so much better shape. The colors are vibrant and full of life again and the pet urine is barely visible. I will definitely call you every single year to freshen up my oriental rug. Highly recommended for anyone who has investment grade oriental rugs. These guys know what are they doing!!! |
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| Sharon Martin |
Manhattab |
They were very professional. They gave me a realistic idea of what they could do for the carpet before they started. They were professional, and interested in educating me about carpet care. They did not try to pressure me into adding extra unnecessary treatments. |
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| Deb Anniston |
Alpine |
Very punctual, efficient and effective service with outstanding technician - very pleasant. I had used your services before and was pleased with the entire process. Could not believe the good results. Before carpets looked very bad - after wards they look very good. I was also glad to receive a bottle of the free Spotter. You cannot beat Eco Carpet Service! Will certainly call again! |
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| Mike Peston |
New York |
Honest, Professional, Friendly, Expert. Someone you'd give the key to your house to. |
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| Sam Long |
New York |
Very pleased with how our carpet looked after the cleaning. Will use you again in the future. |
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| Lynn Sartwell |
Manhattan |
Did a great job on our annual house carpet cleaning and upholstery cleaning. They performed the job in a very tight time frame given by us. Thank you! I can always count on you guys. |
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| Carol Delabar |
Teaneck |
They both were courteous, knowledgeable, professional, and neat in appearance. But most important they worked hard to get our carpets thoroughly clean. They gave us plastic slippers to help us keep them clean. The carpets smelled clean and fresh. Your company does the best job of anyone we've ever had. Thanks! We tell our friends about your good service. |
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| Joyce Stephano |
Great Neck |
I own a building with a few units and Eco Carpet Service comes and takes care of the carpet cleaning. I must write that they always do a good job, take care of all the spots and stains, and my new tenants are always happy with the good condition of the carpet. Thanks guys! |
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| Carmen Toporoff |
Manhattan |
I have been putting off having my carpets cleaned and never had my oriental rug cleaned for fear something would happen to it I do not have to worry any longer! Eco Carpet Service did a great job in every room. I was extremely happy with the service from start to finish. Thank-you! |
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| Carol Sing |
Stamford |
This is the second time Eco Carpet Service has cleaned my apartment, and I had a very positive experience with them. They showed up on time, cleaned everything with great detail and then also gave me some informative tips on how to maintain the carpet in between cleanings. I call them every few months for service. Great company with knowledgeable cleaning technicians. |
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| Helen Kimel |
Greenwich |
We have three kids and one dog, so you can imagine how quickly everything gets dirty. This is the second time, Eco Carpet Service cleaned our carpets, and every time after they finish, they look and feel clean and fresh. I also recommended them to my sister and my friends. Thanks Mike! |
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| Bonnie Aboyy |
New York |
Just a word of appreciation for the great work done by Eco Carpet Service. They came at my convenience early Sunday morning. They cleaned the areas I requested, paying particular attention to a room where my little dog had made a number of "messes." I was given instructions as to how to get rid of the odor and they were very helpful in giving me advice as to how I can make my carpet last another five years or so. I have always been more than satisfied with the work they have done. and would be happy to give references for them. |
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| Kathy Plunkett |
Great Neck |
After having some bad experience with a "Professional" carpet cleaning company, I called this company up, and just wanted to write that Eco Carpet Service is the BEST company for cleaning in town! The employees are great! This company is very honest and you get way more than you pay for when using them. Don't waste your time on other companies and choose Eco Carpet Service!!!!! |
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| Deb Newman |
New York |
I have been using Eco Carpet Service for 2 or 3 years now. They are very professional, courteous, helpful, and they answer all of my questions. your technicians always ask me to look things over before they leave to make sure I am satisfied. With Eco Carpet Service I have the benefit of honesty. I can ask any question-they don't think any question is stupid. I appreciate that they take the time to answer any and all of my questions. |
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| Paula Murray |
NYC |
Your technician was very polite & was diligent in his cleaning. I was very pleased when I saw my freshly cleaned carpets. Excellent job - I'm very satisfied! |
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| Steve Jones |
New York |
I used your company because of the reviews I read by your clients on the internet. My furniture looks brighter and the cleaning guys were knowledgeable and friendly. I will recommend to my friends that they use Eco Carpet Service for their cleaning needs. |
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| Richard Miller |
Ridgewood |
You are a great company. You do a great job in a very timely manner. Your staff is always very kind and friendly.
Excellent job. My only regret is that I waited so long before I called. The carpet looks great and smells clean. The carpet cleaner was very pleasant and courteous and really put out extra effort to get out those stubborn, old stains. We are about to put our house on the market. This cleaning has gone a long way to mitigate what was previously an awful first impression. Now when people come to look at the house, they won't notice the carpet first and reject the entire house. |
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| Vanessa Jones |
New York |
I found your company on the internet. Your company had very positive comments so I thought I would try you out. Excellent, thorough job. Very friendly service, attention to detail, pride in work performance. I will let all my friends know about your environmental cleaning company. |
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| Liz Marticelli |
Manhattan |
Customer service is exceptional and rare in this day and age. Your technicians are friendly, courteous, and very thorough. The guys always clean my carpet as if it were their own house. I really like the experience of your employees and the fabric protector in the high traffic areas! |
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