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Referral Cleaning & Restoration, Inc.

Serving the following areas:

  • Fort Wayne
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    To rate your experience with this company click here
     Placement
    Indiana - Fort Wayne, 46805
    Address 2901 Parnell Ave.

    Contact Information
    Phone: (260) 483-4383
    E-mail: Email Company
    WEB: www.ReferralCarpetCare.com...
     Additional Information
    Looking for a HIGH QUALITY cleaner you can TRUST in your home?
    Visit our website for photos of our staff and examples of our work, read testomonials from clients, explore the spotting guide, and learn about carpet care. Our website will assist you in making an informed educated decision when choosing a professional carpet cleaner.
    www.ReferralCarpetCare.com





    Watch more video testimonials or read hundreds of written testimonials at our webiste.

    10 Reasons to Chooose Referral?

    1- A family owned and operated business you can trust in your home.
    2- We cater to clients who are particular with higher expectations. Top quality service ensures lifetime clients.
    3- Experience- We’re not rookies, we’ve been cleaning since 1977.
    4- We invested in the best truck mounted equipment to get your carpet as clean and dry as possible.
    5- We use allergy safe cleaning agents and soft water which cleans better.
    6- Fast Drying– we take extra vacuum passes and we utilize fans to speed dry areas while on site.
    7- We Never Rush Our Work! Our high quality workmanship is evident in the time we take to thoroughly perform our services.
    8- We are certified by The Institute of Inspection, Cleaning and Restoration Certification. (IICRC)
    9- We use the hot water extraction method which is the recommendation of carpet manufactures.
    10- We guarantee our work 100%.


    Our Services Include:

    - Carpet Cleaning
    - Upholstery Cleaning
    - Oriental & Area Rug Cleaning
    - Tile & Grout Cleaning
    - Water Damage Restoration Services
    Water Extraction & Drying: Carpet, Pad, Contents, Walls & Structure utilizing High-Tech Air Movers & Commercial Dehumidifiers
    - Spot Removal
    - Dupont Teflon Carpet Protection
     Comments
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    Mr. & Mrs. Strack Ft. Wayne Very pleasant, courteous and on time. Quality of work:
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    Mr. & Mrs. Ebnit Ft. Wayne I recommend you to my clients all the time. Quality of work:
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    Mr. & Mrs.  Kowalski Ft. Wayne Thanks for a job well done and pleasant attitude late in the day! Quality of work:
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    Mr. & Mrs. Lindsey Ft. Wayne Wonderful job! Will refer you to all our friends and family. Plan on calling you again to finish our apartment carpets. Thanks!! Quality of work:
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    Mr. & Mrs. Mosser Ft. Wayne Great job! Will refer your services to my friends. Quality of work:
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    Mr. & Mrs. Salisbury Ft. Wayne Both of your men gave us suggestions about our carpet and they were very professional. Quality of work:
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    Mrs. James Ft. Wayne I had the service twice and both times the service was excellent. Everyone was kind and courteous. Will be glad to have them again. Quality of work:
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    Nola C. Fort Wayne Great job! Very thorough. Quality of work:
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    Lagemann Carpet Fort Wayne Referral came to our commercial store to clean our carpet. Our showroom & offices have commercial & residential carpet. They went about their job professionally--making sure they were not bothering staff or customers. We have some very light colored carpet with stains that they were able to remove. The whole store looks SO much better. Their equipment & personnel are very professional. Great looking truck and uniforms. They are very easy to work with. Thanks for a great clean-up job! Quality of work:
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    Barbara C. Fort Wayne I am pleased with all aspects of the service. The technicians are friendly, careful & do not rush through their work. This is the first and only carpet cleaner I have used. Quality of work:
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    Mrs. Bernard Fort Wayne I have had a lot of carpet cleaners over the years and by far Referral has done the best job. They work slowly & effeciently. I am very impressed with their work ethics. They are very detailed--they didn't miss a thing! Quality of work:
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    Miriam L. Fort Wayne They were on time as scheduled and very polite. They listened to and followed customer requests. They gave info on carpet and left a follow-up call when they were finished with the job. The carpet was left drier and they did excellent edgework. Quality of work:
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    J. Johnson Fort Wayne I was impressed with the service I received and Alan did a great job on my carpet. He was friendly and explained what he was doing while he was doing it. Everything was explained from the van, to the history of Referral Carpet Cleaning. This was the first carpet cleaning service I have used and you set the bar high. You came late at night when I could be home. Quality of work:
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    D. McCulloch Fort Wayne You were able to get out stains that was impossible for others to remove. The guys do excellent work and are fast & careful. They are very honest & are very professional. Because of the products you use, the carpet doesn't attract the dirt like others who use soaps. The Scotchgard is also very helpful. Quality of work:
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    M. Porsch Fort Wayne The men that cleaned the carpet were very courteous, on time & very helpful. They were very aware of the needs of the customer. They are very thorough at their job. The carpet was not so wet that you couldn't walk on it soon that day. Quality of work:
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    Deb M. Fort Wayne I have recommended you to many people. I am always pleased with the service and the results. Quality of work:
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    Mr. & Mrs. Knipp Fort Wayne The technicians were very courteous, knowledgeable, mannerly and efficient. They were very task-oriented and trustworthy. It was a joy to see two young men so dedicated to the task. They are very professional. They also offered suggestions on how to care for and maintain my carpet. We are very pleased with the service. Quality of work:
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    C. Jewell Ashley They were thorough, informative and took their time to make sure they got all the stains. They use non-toxic chemicals. They got our carpet cleaner and spent more time cleaning it. Quality of work:
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    Mr. & Mrs. Fitzharris Fort Wayne They are the best! Very careful & thorough. Very polite, trustworthy and professional. Quality of work:
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    D. Messick Fort Wayne They took their time and did the job right. The carpet was cleaner when Referral did it. They instructed me on what not to use on removing stains. They gave me a free sample of stain remover. Quality of work:
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    P. Tanner Fort Wayne Great family operation that takes pride in their work. You take more time, you're not just in and out. You did an excellent job on the edge of the carpet along the walls. Quality of work:
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    D. Griswold Fort Wayne They are very thorough in the cleaning process. They cleaned the edges of my carpet along the baseboards which were missed by previous cleaning companies. Quality of work:
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    T. Criswell Fort Wayne They are very professional, took their time and did a great job on spot removal. My furniture looked brand new. The carpets looked great. The staff are very well mannered and neat in appearance. They took their time to remove stains and the carpets weren't soaked after. They explained the products they were using for spot removal They had a trouble spot and they took the time to call someone about it. They didn't just say we can't get it out, they really tried. Quality of work:
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    Marti O. Fort Wayne Referral did a wonderful job. The carpets cleaned up very nicely. Our stairs look almost new! And that's an awesome thing since we have 4 children and a dog! They are very courteous and professional. Quality of work:
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    Steve L. Fort Wayne Referral does a thorough job. Not only do they have great service, they take their time and do a complete job. They go above and beyond the call of duty. They are a pleasure to talk to and very professional. Quality of work:
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    Mrs. Wuthrich Fort Wayne The firm is efficient, courteous and prompt. They were respectful of our home. We have 2 small dogs and they were able to remove a couple of stains. I was very pleased with the service. The carpet & furniture look like new. Quality of work:
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    Mr. & Mrs. Ritchhart Fort Wayne They do a good job, are reliable and have good follow-up. Quality of work:
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    L. Cummiskey Fort Wayne They are excellent at stain removal and carpet cleaning!! Quality of work:
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    B. Janssen Fort Wayne They did a good job getting stains out. I would recommend them to anyone. My carpets look like new. I also appreciated the re-scheduling on short notice. They are better at getting stains out! Quality of work:
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    Eshter L. Fort Wayne Ryan and Alan did an excellent job. They were very thorough and did not rush to get the cleaning done. They also did a great job on cleaning the upholstery. The couch and chairs look new. I am pleased with your service and would not hesitate to recommend Referral Carpet Cleaning to anyone, which I have already done! Quality of work:
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    Art & Paula H. Ft. Wayne The carpet looks like new and time and effort were obviously put into the job. You give thorough after care instructions. Quality of work:
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    Karen B. Fort Wayne Very nice young men, explained everything about the system and what to expect. Did a very nice job. I would have them come back again. They also cleaned a chair that I didn't think the stains would come out of, but it looks like new. I have used **** System and did not like the film it left down in the carpet and it made my pets sick. Referral pre-spotted the spots in my carpet and went over them several times to make sure they came out. I thought they did a great job. Quality of work:
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    J. Gorall Ft. Wayne Very professional and trustworthy staff, extremely knowledgeable. This is the cleanest my carpet has ever been! They spent more time cleaning my carpets than both of the 2 other carpet cleaning companies COMBINED!! Much more helpful and informative. The carpets look wonderful now, previous cleaners had made them look worse. The carpets also dried very quickly. Quality of work:
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    Kathy A. Fort Wayne Referral does the best job. I have tried other companies and I am always sorry I did. I have had to call other companies and make them come back and redo the job. I kept thinking I was just too picky and maybe I was expecting too much. But when Referral came I realized this is the way it should be! The carpet comes so clean it looks like new. When they leave it is only slightly damp and I feel great about having such a clean house. Quality of work:
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    Mr. & Mrs. Hazelett Roanoke A thorough cleaning. Very conscientous about their work. Friendly, reliable and professional workmanship. Quality of work:
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    David S. Churubusco They did a super job of removing the pet stains. Very conscientous about doing a great job of cleaning our carpeting. They dried so quickly. It was a pleasure doing business with Referral. Thank you! Quality of work:
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    D. Allgood Fort Wayne I felt comfortable having the crew in my home. The professional job made a world of difference in appearance. I received helpful hints/tips from the crew & learned of their website for future tips--great idea! The water removal process speeds up the drying time. All in all, I am very satisfied. Quality of work:
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    Mr. & Mrs. Miller Ft. Wayne You have always been reliable, honest and have done a great job. I used to call from work & you would come over the same day. I could call to have the carpet cleaned and you would call to tell me only the traffic areas needed done. Great job and totally honest to boot! Quality of work:
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    Nancy B. Fort Wayne Good Service! Young men that acted very professional. I wouldn't hesitate to let them clean my carpet when I was out of the house. They didn't rush to get done even though they worked me into a very busy scheduled day. I am completely satisfied! Quality of work:
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    Tara A. Fort Wayne Polite, and prompt arrival. The follow-through phone calls are appreciated. Quality of work:
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    Mrs. Meyer Fort Wayne The best carpet cleaning we've ever had. They take out spots-stubborn spots- and they stay out. Can't think of anything that needs improving. Quality of work:
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    Debbie P. Fort Wayne They did an excellent job! They take time for the details and don't take shortcuts. The carpet seems fresher & cleaner. Very attentive to the care of the entire home while cleaning the carpet. Quality of work:
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    Sally R. Fort Wayne The carpets look fantastic! They are a lot cleaner than other companies I have used. The carpets are cleaner in the heavy traffic spots. The guys are very reliable. Quality of work:
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    Leon Y. Fort Wayne I have had Referral Carpet Cleaning do my carpets twice and both times they did an excellent job and my wife and I were very pleased with their work. The guys are very friendly and keep you informed about the work they are doing. They also consult you immediately if they encounter a problem. Quality of work:
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    Kay C. Fort Wayne They are thorough and get the carpet clean, even spots like red wine, pet stains, food spills. They are trustworthy. They dry the carpet using fans. The carpet smells clean and fresh, not wet. They are punctual, they called before arriving. They are neat & careful when moving items. They left a product called Spot Out for stains I get after cleaning is done. They talked to me and let me know the concerns they had about the job as they encountered stains, etc. They protect all corners & block doors from wind. They actually work at removing problem areas. They know carpet & how it reacts & what to use on it. They listen to concerns, answer questions I had about how to better keep the carpet clean. They care about what they do and aren't just in a hurry to get out & on their way to the next job. Quality of work:
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    Mr. & Mrs. Bradtmiller Ft. Wayne Both of the service people took time in cleaning my couch and carpet and it shows. Thank you. Quality of work:
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    Mr. & Mrs. Niemeyer Ft. Wayne The two men were very helpful, courteous and ready to explain procedures. They were able to accomplish more that they promised. Best job that we've had. Quality of work:
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    Mr. & Mrs. Stanley Ft. Wayne I've had many companies come out and I have not been satisfied because I could still see dirt and stains. But not this time--I'm impressed! We have your sticker on the fridge! Quality of work:
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    Mr. & Mrs. Forst Ft. Wayne This was the second time we used your service, I wouldn't use anyone else! I've told a lot of others about your service. Quality of work:
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    Mr. & Mrs. Hutchings Fort Wayne I had extenuating circumstances when I called and your people - EVERYONE - satisfied my need of service immediately! Quality of work:
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    K. Koeneman Ft. Wayne Your company gets an A+ with me. The cleaning job was quick and got out the stains. The staff was friendly and was able to come out the same day I called. Thanks!! Quality of work:
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    Mr. & Mrs. Hakel Ft. Wayne Very pleased with your employees! They couldn't have been more courteous and helpful and our carpet looks just great. Will most certainly call you the next time! Thanks for doing a super job. Quality of work:
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    Mr. & Mrs. Lew Ft. Wayne I've used you twice and I think you are the best carpet cleaning company in town. Quality of work:
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    K. Wenzler Fort Wayne I was very pleased that I could be worked in the same day I called...I really appreciated that. I also liked that the price and square footage was all calculated at the beginning of the job. Quality of work:
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    Mr. & Mrs. Meisner Ft. Wayne I always use Referral, and have always been very pleased. I once had another company ruin my carpet. Quality of work:
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    Mr. & Mrs. Jordan Ft. Wayne Two other carpet cleaners have done our carpet previously. You people got it absolutely clean--they didn't. Quality of work:
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    Mr. & Mrs.  Deshaies Ft. Wayne Your technician worked diligently at a huge task: a whole house of white carpet, ill-kept by a previous owner. I was very impressed. The hard work he put in gave us great results. Quality of work:
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    Mr. & Mrs. Bell Ft. Wayne I was very pleased with the finished product. It was great cleaning and a very responsible crew. They took time to do the job well. They also took time to explain the process and cleaning solutions applied. Quality of work:
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    Mrs. Todd Ft. Wayne Your company was friendly, professional and knowledgeable. You seem more knowledgeable with different carpet fibers and care of each. Quality of work:
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    Stephanie F. Fort Wayne You do a super job, the carpets look new every time! You are efficient and trustworthy. You are different from other cleaners I have used because the carpet seems to stay cleaner longer, it is a more thorough deep cleaning. Quality of work:
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    Mr. & Mrs. Shively Ft. Wayne We are very happy with the service you provided. Ryan and Alan were courteous and professional. The carpets look like new after many years of use. Quality of work:
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    Mrs.  Beck Ft. Wayne Oh my gosh! You won’t believe them until you see them! Words almost can’t explain it. Out dog totally trashed our carpet and it looks like brand new! It’s money well spent. There is no comparison between Referral and other cleaning companies. Quality of work:
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    Mrs. Tyler Ft. Wayne The carpets look so nice and are not soaked. The service is quick, very well done and no worry about wetness. The technician was very professional and nice and easy to have around. Previously we used a dry cleaner because we were worried about over wetting carpets and padding. Referral left our carpets looking beautiful and almost dry. Quality of work:
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    Mrs. Worrell Ft. Wayne Referral was on time. They took the time to do a great job, using their own water and provided fans to help dry the rooms. The technician was not a salesman and did not try to push any products or extra services. Other companies we've used before mixed chemicals incorrectly leaving the carpet permanently stained and their technicians were also very pushy. Quality of work:
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    Terry A. Ft. Wayne The carpet in our restaurant is 12 years old. We have thousands of people walking and spilling things on it weekly. Every time Referral has cleaned our carpets they look great. I have used their services for over 20 years. I think Ron and his two sons are fortunate to be working together as a family. - Terry, General Manager at Pine Valley Pizza Hut. Quality of work:
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    Mrs. Hauser Ft. Wayne You were friendly, prompt, and did a thorough job. Quality of work:
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    Mrs. Campbell Ft. Wayne Referral is very professional and knowledgeable. Referral was able to clean carpet that another firm had told me could not be cleaned. I will call Referral for guidance when I buy my next carpet. The work was definitely worth the cost. I had a recent bad experience with a firm that cleaned my one year old carpet, within two weeks the carpet looked several times worse than before it was cleaned. My carpet store recommended Referral and they did an excellent job of cleaning the same carpet. Thank you so much for the great job. Quality of work:
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    Mrs. Orcutt Ft. Wayne Referral successfully removed stains that I could not remove myself. Quality of work:
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    Mr. Federspiel Fort Wayne I just wanted to write a short note thanking you for the great job you did on our carpets and dining chair seats. The timeliness, attitude, and professionalism were beyond reproach. I especially appreciated your willingness to work us in at the end of a busy day, so that we were ready for our open house, just 3 days later. My wife and I had used other franchise companies in the past, with varying results. You took the time to do it right and with pride, and for that we will continue to use your services, and recommend you to others. Quality of work:
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    Mrs. Palmer Ft. Wayne Referral does an excellent job in cleaning carpets. I spilled hot chocolate on my brand new white carpet. I called Referral and both Alan and Ryan came to my home. As I couldn’t be at home for the appointment, I left my house key for them. They came in and completely removed that horrible stain. The stain has not returned and my carpet looks beautiful one year later. Referral is the BEST carpet cleaning company in Fort Wayne. Referral gets my carpets thoroughly clean. I always receive great service. Their team is trustworthy, courteous and helpful. Quality of work:
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    Brenda B. Ft. Wayne Time, talent and treasure are vital gifts, so Cancer Services of Allen County thanks you so much for your in-kind donation. Your 50% discount to clean our Healing Arts Center carpet is incredibly generous! Since our services to cancer survivors are often given free to those diagnosed with cancer, your gift is a perfect example of the generosity and compassion we seek to reflect. As an additional benefit, you are assured that your gift benefits cancer survivors here in our community. So your gift helps where it is needed most. Referral does quality work with excellent service! They removed many paint spots on the carpeting in our Healing Art Center saving us the replacement cost of new carpeting. Referral is extremely accommodating and understands the urgency of our cleaning needs for lift chairs going to our clients. Their sense of community spirit is admirable. They understand the importance of our work and give us a significant discount as a non-profit agency. Cancer Services’ mission is to provide resources, education, and support to individuals diagnosed with cancer, to their families, and to the community. We do this by providing durable equipment, such as wheelchairs and hospital beds, transportation to and from treatment, medical supplies, a resource library, support groups (not only for the cancer survivor but also for the family, children and siblings), turban/wigs, and classes that support emotional and physical health. Thank you for helping us fulfill this mission. Sincerely, Brenda Betley – Development Director – Cancer Services of Allen County Inc. Quality of work:
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    Mr.  Lytle Ft. Wayne The carpet looks better than it ever has! Your people are great! Quality of work:
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    Mrs.  Staults Ft. Wayne I have always been very pleased with your services. I trust the men coming to do the work. I know the job will be done well and also not just a younger person doing a job, but your company takes pride in their service as owners. Quality of work:
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    Mrs. McCulloch Ft. Wayne Referral does excellent work and they get all the stains out. The cleaning process doesn’t attract dirt later. Alan does fantastic work! He gives extra attention to trouble spots. They are more thorough and get more spots and stains out. Your service is great. Quality of work:
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    Mrs. Weiler Ft. Wayne You do a great job. My carpet always looks like new when you are done. My carpet is 10 yrs. old now and still is in great shape. You have been able to remove things like caulk, black ink, and some other debris that has gotten on it without leaving even a trace of it. I think you are great people with a wonderful business, it shows you have great pride in your work. I can’t think of anything you can do to improve your service. You do a great job. Quality of work:
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    Mrs. Reith Ft. Wayne I'm very pleased with the work done by Alan from your organization. The carpet hadn't been cleaned for 9 years and once again it looks like new. Alan was very professional and very thorough in his cleaning method. Quality of work:
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    Mr. & Mrs. Harvey Ft. Wayne After contacting several other cleaning services, I was very pleased with the promptness of your service and very happy with the outcome. The service operators were professional, friendly and knowledgeable Quality of work:
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    Mrs. Dougan Ft. Wayne I was very impressed and pleased with your service. I will definitely use your services again. I especially appreciated not having to deal with a high pressure salesman. Thank you so much! Quality of work:
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    Mr. & Mrs.  Pittner Ft. Wayne As always, we can leave the house and trust your people to do a great job. Those carpets were filthy and your service man really made them look like new. He sure worked hard. Thanks so much! Quality of work:
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    Mrs. Brandt Fort Wayne I appreciate a local, family-managed business and the consistency of who cleans! Quality of work:
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    Mrs. Lankenau Ft. Wayne Referral is a family owned business operated by people who take strong personal pride in every aspect of their work. They go out of their way to ensure quality service. Often they do little extras to make sure the customer can maximize on their expense. They are very professional, friendly and perfection oriented. If the job isn't done to specification they will re-do it to see that the customer is happy with the job. My mother was always happy with your work. That was in the 1980's. When we needed carpet cleaning Referral was the first choice and we have been very satisfied. I think you offer great services and do an awesome job just the way you are. Keep it up! Quality of work:
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    Mr. & Mrs. Hogan Ft. Wayne I'm now a regular Referral customer. The best thing in the entire city. I've already told 10 people! Thank you. Quality of work:
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    Mr. & Mrs.  Burnett Ft. Wayne Your people "TOOK THEIR TIME" and did an excellent job. The carpet and furniture look like new! Quality of work:
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    Mr. & Mrs. Art Ft. Wayne The carpets look great. Your service operator was very polite and professional. He seemed to really care about what he was doing. People said I could have paid less elsewhere, but I was too impressed with your overall quality! Quality of work:
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    Rachel R. Ft. Wayne Referral has excellent service! The carpet doesn't feel saturated after cleaning. The carpets are thoroughly clean and dry in a few hours. They are able to get the "hard to treat" spots out and I haven't had to call them back for reoccurring spots. Quality of work:
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    Mrs. Phillips Fort Wayne I will never have anyone else clean my carpets! They are a family owned business and really take a lot of time and have high-tech equipment and cleaners. The two young men are very friendly and listen to what you want. My carpets look beautiful and most important to me continue to look beautiful! They may charge a little more but the job they do is worth every penny! I had spots on my carpet that were VERY bad and I thought I was going to have to replace the carpet. I had two other companies come and clean and they were never able to get them out (they came back both times). I called Referral and they came out and cleaned and the spots have never come back. My carpet looks like new again. The other cleaners also left my carpet soaked and it took days to dry. Quality of work:
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    Mr. & Mrs. Ottenweller Ft. Wayne Referral was very professional, hard working and they really got my carpets clean! Especially the stairs, they look brand new! I really can’t think of anything more they could do, these guys were awesome. Thanks again! Quality of work:
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    Mr. & Mrs. Williams Fort Wayne They called before they arrived and are very prompt. Once they started it was like they weren't even there until they finished. They walked you through pointing out areas of concern. They are there to clean your carpet and not sell you other products or to expand on what you expected to pay. They took the time to do a good job and not just rush through so that they could get done fast. You seem to have your act together and this comes from someone who has seen it all. Thanks guys. - Mr.& Mrs. Williams (Former owners of America’s Carpet Gallery) Quality of work:
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    Mrs. Simon Fort Wayne Referral takes the time to make sure your carpets are really clean, this includes spots. They are knowledgeable on how to remove just about anything that gets on your carpet. I've tried other companies in the past and they are in and out in an hour. Referral does the job in 3 or 4 hours and it's much cleaner. With Referral you get what you pay for, the highest quality work at a fair price. This is the best value! I can leave the Referral employees in my home while I'm away with no worries. No one else will ever clean my carpets but Referral! They have no competition because no one else can give you this type of service. Quality of work:
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    Mr. & Mrs. Johnson Ft. Wayne I have used plenty of carpet cleaning companies and my carpets were never cleaned as good as Referral cleaned them. They take their time and really know what they are doing. Many people have come over and asked if I got my carpets cleaned, they really noticed the difference. I heard they did the best job and they did. They were also courteous and kind. Quality of work:
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    Mrs. Odem Ft. Wayne Referral is the very best, they made carpet that had 7 years of stains and dirt ground in by kids, look and smell like new. I thought it would have to be replaced, it was unbelievable, I didn't think it was possible. They were on time, trustworthy to leave in my home and polite at all times and had a nice appearance. Anytime someone talks about carpet cleaning, I always recommend you. Thank you again. Quality of work:
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    Mrs.  Miller Ft. Wayne After the carpet in our laundry room became so soiled I decided the only thing to do was replace it. However, before we actually got around to doing that we found that we were having out of town guests. Without enough time to run around and look for new carpet I decided to give Referral a call. Guess what? Carpet looks NEW again! We've tried several other companies in the past. Referral has satisfied us many times over! We think they go above and beyond. They are always professional, courteous, and on time. Quality of work:
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    Mr. & Mrs.  Steele Ft. Wayne I was recommended by Three Kings Flooring when I asked them for the best carpet cleaning company in town. Referral does the job right the first time. They were friendly and knowledgeable about carpet fibers and care. Our carpet looked better than I'd dared hope for. Referral took the time to get the carpet clean. Alan told me the proper way to spot clean and which products to use. He also explained how he was going to handle the bad spots. Your service was outstanding! Don't change a thing. Quality of work:
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    Mr. & Mrs. Ellison Ft. Wayne We have never had our carpets look this good! Ryan and Alan are very professional and personable young men. The prices are a little higher than other services but worth every bit. Referral is different from other cleaners because of the time they spend cleaning the carpet. Referral's results are 100% better than other services. Our family room carpet looks almost new again. Other companies would be in and out of my home in 30 minutes and after drying the carpet stains were still there. We will always use Referral from now on. Quality of work:
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    Mrs. Possemato Fort Wayne Your service is great, it worked so well my white wool carpet really looks brand new! Quality of work:
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    Mrs. Rogers Ft. Wayne I will tell all my family and friends how pleased I am with the carpet cleaning. Alan does nice work, he didn't rush through it like other companies do. I'll have you back! Quality of work:
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    Mrs. Rorick Ft. Wayne After the carpet was cleaned it looked brighter and cleaner than with other cleaners and the follow up information was a first for me. No other cleaner wanted any feedback. I was referred by a friend to your company. I appreciated the Thank You letter, tips on drying the carpet and the paper on 12 ways to keep the carpet clean. Quality of work:
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    Mrs. Probst Ft. Wayne The first time I used your company I was referred by a friend. The results were so good that I have kept using your company. You are better at getting stains out of the carpet and always try to work me into your schedule as soon as possible. I appreciate being able to trust you in my home when I am not home and being able to leave a blank check for you to fill out when finished. Quality of work:
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    Mrs. Keplinger Fort Wayne Referral is different from other carpet cleaners because of the time they put into cleaning the carpet. They spend over 75% longer than any other carpet cleaner and the carpet is not soaking wet when they are done. When I want it done right, Referral is the only place I will use. Quality of work:
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    Mrs. Cole Fort Wayne I thought my carpets were defective because the same stains always came back and they always looked dingy in a short time after having other companies clean them. The carpet store I purchased my carpet at asked that we have Referral clean the carpet. After Referral cleaned it we had no returning spots and the new spots clean up and stay gone. I have learned that soap residue from other companies attracts dirt. Their good service and method saved me from replacing my carpets. Quality of work:
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    Mrs. Neuenschwander Fort Wayne Everything about your service was great. You and your son took time to really do a good job and thoroughly clean the sofas. When you were finished the room was completely tidy. I am a very particular person so if you made me happy, I know that others would be pleased with you. I will recommend you to others and will definitely use you again in the future. Thanks again for your good work. Quality of work:
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    Mrs. Waterhouse Fort Wayne My carpet looks brand new again and we are more than happy with your service. I am telling all my friends to use Referral. It is 100% better than ---- --- . Quality of work:
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    Mrs. Moss Ft. Wayne We have used Referral Carpet Cleaning on several occasions and could not be more pleased with the service and with the results. We would absolutely recommend Referral. Thank You. Quality of work:
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    Mr. & Mrs. Mauk Fort wayne Thank you for doing such a fine job on our carpet. So many times, the service of many of your competitors has failed to meet expectations. One always feels a bit uncomfortable having to ask the cleaning crew to take extra time and effort to address the traffic areas for proper cleaning. In your case, you took the time to clean traffic areas with care and without being prompted. Additionally, you treated every area with care and attention to detail. It is nice to have someone come into our home who treats it like it were his own. Several times after your competitors left our home...it was hard to tell they had been here and on one occasion, the dirt from their hoses left the stairs in worse shape than when they arrived. Although your price may be a bit higher...this is one of those cases where you really feel like you have received a bargain. "Referral" is a fine name for your company. That is how we initially heard of your firm, and we will make sure that our friends know about the fine service you rendered in our home. We look forward to having you return for subsequent cleanings. Quality of work:
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    Mr.s Knuckles fort wayne I have had other carpet cleaners in my house and now realize after I had Referral Carpet Cleaning that I never really had clean carpets. They actually clean 10 times more than “other” carpet cleaners. You cannot even compare them to other carpet services, Referral is far superior. Referral was prompt, thorough, efficient and careful not to mark up my walls, doorways or furniture. It was a rainy day and he left no marks on my wood entry floor. The carpets were dry when Alan left and were ready for furniture to be replaced that evening. They wore shoe covers after cleaning, Awesome! Our carpet has never looked so good! My husband even commented “The carpet looks new.” Thank you. Quality of work:
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    Mrs. Thomas fort wayne You saved our wool carpet from a very bad pet accident. You came late at night, were concerned and very pleasant. You also re-cleaned another room and restored it to its original look, doing what another carpet cleaner couldn't. Thank you so very much! Quality of work:
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    Mary Ann O. Fort Wayne I was 'referred' to Referral by my next door neighbor. After 14 years we both still use your company. In that time I've only seen your operators a few times as I trust them enough to leave a key and blank check while I'm at work. Now that says something! Quality of work:
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    Todd Hockemeyer fort wayne You do an excellent job and you leave the floors dry. We can’t think of anything you could do to provide better service. We were very happy with everything including the before and follow up phone calls. Great Job! - Todd Hockemeyer, Owner of K & N Carpet Quality of work:
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    Kristina S fort wayne You guys do a Great Job! Most of all you know what you are talking about. You have gone through special training which is important to me when I’m choosing someone to clean my flooring that I spent a lot of money for. - Kristina Smith, manager of K & N Carpet. Quality of work:
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    Ashley H. fort wayne Our carpet looks brand new again. Cleaning your carpet is the best way to make it last the longest. Referral did an awesome job. They got every speck off the floor, even a red paint stain! I think you are doing everything and more to please your clients, even leaving a complimentary bottle of spot cleaner. - Ashley H., Interior Designer at Carpet Craftsman Quality of work:
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    Charlene W. fort wayne Our company had clients coming in from out of state and Referral was able to accommodate us that very day so the offices looked great for a meeting the next day. They take extra care around wood trim and the legs and bases of furniture. My friends, family and customers are very particular and I feel secure recommending Referral to them. - Charlene Winebrenner, Owner of Charlene Winebrenner Design Services. Quality of work:
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    LifeStyles Flooring Center Fort Wayne We feel that you are one of the best in the business. You care about serving the customer and doing the job right. You are very professional, family owned and operated, honest, nice appearance and on time. The carpet was cleaned and dried within hours. You know that when Referral cleans your carpet, it will be done right. Quality of work:
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    Mr. Michael fort wayne Thank you for a job well done! Referral has earned our trust. Referral seems more concerned about doing the job well than getting it done in a hurry. You are trustworthy, informative, timely and make my carpet look and smell like new and are priced reasonably. You removed stains I thought were impossible to remove. You may pay more for Referral, but they will get the job done in the best way. You are different from other cleaners because you do what you say, provide quality work and it dries fast!! Other companies didn't provide this. You also worked with my time and met my needs. --Owner of Michael's Floor Covering Quality of work:
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    Jeremy W. Fort Wayne We at Three Kings Flooring have been servicing the Fort Wayne area for over 35 years with flooring installation. One question we have been asked thousands of times over the years is who do you recommend to clean carpet. Recently we found the answer to that question, Referral Carpet Cleaning. We decided to have our show room carpet cleaned so we gave Referral Carpet Cleaning a shot to see what they could do. Keep in mind our show room carpet is 20 years old and has never been professionally cleaned. You can only imagine the job ahead of Referral when considering the amount of traffic a retail store has had over 20 years. After 3 short hours of work they had the carpet looking like new. We were amazed with the quality of work and the all-around professionalism exhibited by Referral Carpet Cleaning. Never again will we have any doubts in recommending a cleaner, because Referral does the best work in town. Thanks. -Jeremy Wirges, manager of Three Kings Flooring Quality of work:
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    Mrs. Jacquay Huntertown My carpets look great. You took your time and were very thorough. You answered any questions I had and were very friendly. We've never had another carpet cleaning company in before but my neighbor was at my house some of the time and she said that you were doing a great job, much better than Stanley Steamer. You were taking much longer, too. She said they went very fast and that she will use you next time. Quality of work:
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    John A. Kendallville You guys removed candle wax (red) from the carpet and got out 100% of it. They are very professional and worth every penny. They take longer because they take their time to make sure they exhaust all of the options for treating all different types of stains. They were very successful in their efforts on a 10 year old carpet. Quality of work:
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    M. Krahn Ft. Wayne A good job was done. I don't see any of the urine stains. Great professionalism. I do have peace of mind knowing you easily took care of our problem areas. Quality of work:
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    Jean O. Ft. Wayne Extremely professional technicians--neat & clean. They make an effort to protect your belongings. Courteous and skilled and professional stain removal. They are much more thorough and skilled and have a higher level of professionalism. Quality of work:
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    Mrs. Leichty Auburn Very professional, courteous and reliable. When they tell you they will be there, they are on time. Their work is superior to any other company. No dirt spots are left when they are finished. Expensive but definitely does the best job. Quality of work:
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    Mrs. Schlup Ft. Wayne You are really good and very personable people. They give great info on your carpet and taking care of carpet, plus what they are doing to the carpet at the time of cleaning and the purpose of it. Quality of work:
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    Mrs. Todd Ft. Wayne Your company was friendly, professional and knowledgeable. You seem more knowledgeable with different carpet fibers and care of each. Quality of work:
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    Mr. & Mrs.  Shively Ft. Wayne We are very happy with the service you provided. Ryan and Alan were courteous and professional. The carpets look like new after many years of use. Quality of work:
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    Mrs. Orcutt Ft. Wayne Referral successfully removed stains that I could not remove myself. Quality of work:
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    Mrs. Campbell Fort Wayne Referral is very professional and knowledgeable. Referral was able to clean carpet that another firm had told me could not be cleaned. I will call Referral for guidance when I buy my next carpet. The work was definitely worth the cost. I had a recent bad experience with a firm that cleaned my one year old carpet, within two weeks the carpet looked several times worse than before it was cleaned. My carpet store recommended Referral and they did an excellent job of cleaning the same carpet. Thank you so much for the great job. Quality of work:
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    Mrs. Hauser Ft. Wayne You were friendly, prompt, and did a thorough job. Quality of work:
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    Terry A. Fort Wayne The carpet in our restaurant is 12 years old. We have thousands of people walking and spilling things on it weekly. Every time Referral has cleaned our carpets they look great. I have used their services for over 20 years. I think Ron and his two sons are fortunate to be working together as a family. - Terry, General Manager at Pine Valley Pizza Hut. Quality of work:
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    Mr. Lytle Ft. Wayne The carpet looks better than it ever has! Your people are great! Quality of work:
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    Brenda B. Fort Wayne Time, talent and treasure are vital gifts, so Cancer Services of Allen County thanks you so much for your in-kind donation. You 50% discount to clean our Healing Arts Center carpet is incredibly generous! Since our services to cancer survivors are often given free to those diagnosed with cancer, your gift is a perfect example of the generosity and compassion we seek to reflect. As an additional benefit, you are assured that your gift benefits cancer survivors here in our community. So your gift helps where it is needed most. Referral does quality work with excellent service! They removed many paint spots on the carpeting in our Healing Art Center saving us the replacement cost of new carpeting. Referral is extremely accommodating and understands the urgency of our cleaning needs for lift chairs going to our clients. Their sense of community spirit is admirable. They understand the importance of our work and give us a significant discount as a non- profit agency. Cancer Services’ mission is to provide resources, education, and support to individuals diagnosed with cancer, to their families, and to the community. We do this by providing durable equipment, such as, wheelchairs, and hospital beds, transportation to and from treatment, medical supplies, a resource library, support groups (not only for the cancer survivor but also for the family, children and siblings), turban/wigs, and classes that support emotional and physical health. Thank you for helping us fulfill this mission. Sincerely, Brenda Betley – Development Director – Cancer Services of Allen County Inc. Quality of work:
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    Mrs. Palmer Fort Wayne Referral does an excellent job in cleaning carpets. I spilled hot chocolate on my brand new white carpet. I called Referral and both Alan and Ryan came to my home. As I couldn’t be at home for the appointment, I left my house key for them. They came in and completely removed that horrible stain. The stain has not returned and my carpet looks beautiful one year later. Referral is the BESTcarpet cleaning company in Fort Wayne. Referral gets my carpets thoroughly clean. I always receive great service. Their team is trustworthy, courteous and helpful. Quality of work:
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    Mr. Federspiel Ft. Wayne I just wanted to write a short note thanking you for the great job you did on our carpets and dining chair seats. The timeliness, attitude, and professionalism were beyond reproach. I especially appreciated your willingness to work us in at the end of a busy day, so that we were ready for our open house, just 3 days later. My wife and I had used other franchise companies in the past, with varying results. You took the time to do it right and with pride, and for that we will continue to use your services, and recommend you to others. Quality of work:
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    Mrs. Weiler Ft. Wayne You do a great job. My carpet always looks like new when you are done. My carpet is 10 yrs. old now and still is in great shape. You have been able to remove things like caulk, black ink, and some other debris that has gotten on it without leaving even a trace of it. I think you are great people with a wonderful business, it shows you have great pride in your work. I can’t think of anything you can do to improve your service. You do a great job. Quality of work:
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    Mrs.  McCulloch Ft. Wayne Referral does excellent work and they get all the stains out. The cleaning process doesn’t attract dirt later. Alan does fantastic work! He gives extra attention to trouble spots. They are more thorough and get more spots and stains out. Your service is great. Quality of work:
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    Mrs. Stults Ft. Wayne I have always been very pleased with your services. I trust the men coming to do the work. I know the job will be done well and also not just a younger person doing a job, but your company takes pride in their service as owners. Quality of work:
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    Mrs. Reith Fort Wayne I'm very pleased with the work done by Alan of your organization. The carpet hadn't been cleaned for 9 years and once again it looks like new. Alan was very professional and very thorough in his cleaning method. Quality of work:
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    Mrs. Brandt Fort Wayne I appreciate a local, family managed business and the consistency of who cleans! Quality of work:
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    Mr. & Mrs.  Harvey Ft. Wayne After contacting several other cleaning services, I was very pleased with the promptness of your service and very happy with the outcome. The service operators were professional, friendly and knowledgeable Quality of work:
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    Mr. & Mrs. Art Ft. Wayne The carpets look great. Your service operator was very polite and professional. He seemed to really care about what he was doing. People said I could have paid less elsewhere, but I was too impressed with your overall quality! Quality of work:
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    Mr. & Mrs. Burnett Fort Wayne Your people "TOOK THEIR TIME" and did an excellent job. The carpet and furniture look like new! Quality of work:
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    Charlene W Fort Wayne Our company had clients coming in from out of state and Referral was able to accommodate us that very day so the offices looked great for a meeting the next day. They take care around wood trim and the legs and bases of furniture. My friends, family and customers are very particular and I feel secure recommending Referral to them. - Charlene Winebrenner, Owner of Charlene Winebrenner Design Services Quality of work:
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    Ashley H Fort Wayne Our carpet looks brand new again. Cleaning your carpet is the best way to make it last the longest. Referral did an awesome job. They got every speck off of the floor, even a red paint stain! I think you are doing everything and more to please your clients, even leaving a complimentary bottle of spot cleaner. - Ashley Hansen, Interior Designer at Carpet Craftsman Quality of work:
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    Kristina S. Fort Wayne You guys do a Great Job! Most of all you know what you are talking about. You have gone through special training which is important to me when I’m choosing someone to clean my flooring that I spent a lot of money for. - Kristina Smith, manager of K & N Carpet. Quality of work:
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    Todd H Fort Wayne You do an excellent job and you leave the floors dry. We can’t think of anything you could do to provide better service. We were very happy with everything including the before and follow up phone calls. Great Job! - Todd Hockemeyer, Owner of K & N Carpet Quality of work:
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    Jeremy Wirges Ft. Wayne We at Three Kings Flooring have been servicing the Fort Wayne area for over 35 years with flooring installation. One question we have been asked thousands of times over the years is who do you recommend to clean carpet. Recently we found the answer to that question, Referral Carpet Cleaning. We decided to have our show room carpet cleaned so we gave Referral Carpet Cleaning a shot to see what they could do. Keep in mind our show room carpet is 20 years old and has never been professionally cleaned. You can only imagine the job ahead of Referral when considering the amount of traffic a retail store has had over 20 years. After 3 short hours of work they had the carpet looking like new. We were amazed with the quality of work and the all-around professionalism exhibited by Referral Carpet Cleaning. Never again will we have any doubts in recommending a cleaner, because Referral does the best work in town. Thanks. -Jeremy Wirges, manager of Three Kings Flooring Quality of work:
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    Tim Michael Ft. Wayne Thank you for a job well done! Referral has earned our trust. Referral seems more concerned about doing the job well than getting it done in a hurry. You are trustworthy, informative, timely and made my carpet look and smell like new and are priced reasonably. You removed stains I thought were impossible to remove. You may pay more for Referral, but they will get the job done in the best way. You are different from other cleaners because you do what you say, provide quality work and it dries fast!! Other companies didn’t provide this. You also worked with my time and met my needs. Thank you – Tim Michael, Owner of Michael's Floor Covering Quality of work:
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    Lifestyles Flooring Center Ft. Wayne We feel that you are one of the best in the business. You care about serving the customer and doing the job right. You are very professional, family owned and operated, honest, nice appearance and on time. The carpet was cleaned and dried within hours. You know that when Referral clean's your carpet it will be done right. – Lifestyles Flooring Center (Formerly America's Carpet Gallery) Quality of work:
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    Mrs. Stein Ft. Wayne They do a fantastic job and they even got out the paint in my carpet. Quality of work:
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    Mrs. Beck Fort Wayne Oh my gosh! You won’t believe them until you see them! Words almost can’t explain it. Out dog totally trashed our carpet and it looks like brand new! It’s money well spent. There is no comparison between Referral and other cleaning companies. Quality of work:
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    Mrs.  Tyler Fort Wayne The carpets look so nice and are not soaked. The service is quick, very well done and no worry about wetness. The technician was very professional and nice and easy to have around. Previously we used a dry cleaner because we were worried about over wetting carpets and padding. Referral left our carpets looking beautiful and almost dry. Quality of work:
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    Mrs.  Worrell Fort Wayne Referral was on time. They took the time to do a great job, using their own water and provided fans to help dry the rooms. The technician was not a salesman and did not try to push any products or extra services. Other companies we used before mixed chemicals incorrectly leaving the carpet permanently stained and their technicians were also very pushy. Quality of work:
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    Mrs. Tyler fort wayne Referral Carpet Cleaning not only shows personal interest by asking where the trouble spots are and then treating those areas but the final results are AWESOME!! Our carpet was filthy and after Alan was done it literally looked brand new again. They must really have ‘special’ cleaning agents. They have excellent follow up and good suggestions to make it last. They are very professional, personal and detailed. Other companies just come in and try to get the job done fast but still leave spots and miss areas. Quality of work:
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    Mr. & Mrs. Bell Fort Wayne I was very pleased with the finished product. It was a great cleaning and a very responsible crew. They took time to do the job well. They also took time to explain the process and cleaning solutions applied. Quality of work:
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    Mrs. Fitzharris fort wayne You do a super job, the carpets look new every time! You are efficient and trustworthy. You are different from other cleaners I have used because the carpet seems to stay cleaner longer, it is a more thorough deep cleaning. Quality of work:
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    Mr. Kohl Fort Wayne The technician was courteous, professional and very knowledgeable. He did a fantastic job. Not a quick run through and out the door. He went the extra mile to remove all spots and clean the edges. They are more professional and detail oriented than other companies. It was worth every penny. Quality of work:
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    Mrs. Anderson fort wayne Referral’s carpet cleaning service is great. They cleaned the carpet at my rental which was so dirty you couldn’t tell what color the carpet was. When they were done I was very pleased with the way all 3 carpets turned out. They were almost as good as new. I never use anyone else besides Referral. Quality of work:
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    Mrs. Korst Fort Wayne I have tried to well known companies in Fort Wayne but they didn’t seem to care and they rushed through the work. On one occasion my husband got home from work and asked me “Was this carpet cleaned?” He thought it still looked dirty. Your steam cleaning service was enough to remove the pet smell from my house. I like Referral, they are nice and worked hard to get out all the stains. Thanks. Quality of work:
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    Mr. & Mrs. Husted Fort Wayne Tremendous before and after. Before I came to Referral, we were going to replace the carpet. Now it looks great! Quality of work:
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    Mr. & Mrs. Kline Fort Wayne The technician was very knowledgeable and thorough. I appreciate the time he took to do a really good job. We have used you several times in the past and will continue to do so. Quality of work:
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    Mrs. Federoff Fort Wayne I am very pleased with this company. My carpet looks like new. Thanks for the excellent service. Quality of work:
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    Mrs. Lapp Fort Wayne Our carpet looks great! Alan was friendly and trustworthy. I would recommend Referral to anybody. Alan actually talked to me. He wanted to know problem areas and he fixed them. The carpet looks awesome! Quality of work:
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    Mrs. McCleskey Fort Wayne Your company was the only one I found with a website describing all services and testimonials from business’s as well as private persons. I found your company to be the most professional, informative and friendly of any I have used before, during and after completion of services. I walked in my home and literally stood there saying “Wow, its beautiful!” Stains not removed by other companies were now gone. Referral is different from other companies because they were never rushed from the initial phone call through completion of service. They did a walk through with me to understand exactly what my requirements were and made several suggestions that would help in other areas. The invoice was extremely detailed so I knew exactly what the cost was for each area and item. They were prepared to take as much time as needed and were obviously well versed on their profession, technique and product. I can’t think of anything you could do better. My expectations were far exceeded. I even received written information on care of my carpet while it dried and general care information. They even used their own large fans to assist in the drying process. I could go on and on. Any potential customer with doubts is welcome to call me or even come and see how good it looks. I work at a hospital and will absolutely refer your company. I will probably post your business card in our lounge. It was worth every penny. Thanks again. Quality of work:
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    Mrs. Leinker Fort Wayne I’ve already recommended you! Other cleaners seem only to vacuum the carpet. The cleaning never seems as thorough as yours. Cleaners the corners and edges was extensive and certainly helped the overall appearance. Don’t change a thing! Quality of work:
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    Mrs. Woenker Fort Wayne Referral has a very friendly and reliable staff. They take pride in what they do and aren’t satisfied until you are. They are very professional and knowledgeable and take the time to answer all your questions. The technician spent an hour cleaning two rooms and was very thorough. He propped the exterior door to keep cold air from entering the house and was very considerate. He took great care to ensure that all our problem spots came clean. He obviously wasn’t just working for a paycheck. Quality of work:
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    Mr. Rich Fort Wayne I was very pleased with your cleaning. You are professionals who take pride in doing an excellent job. You have the proper equipment and the know how to handle any cleaning requirements. I feel that Referral is top of the line. Quality of work:
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    Mrs.  Needham Fort Wayne This company comes to clean. They worked on my carpet until it was clean. Not just once over and don’t. They worked like they were cleaning in their own home. The technicians were very professional and a fine representation of your values! Referral worked on my carpet until all the dirt was gone! Also Referral gave me tips and instruction on how to get the most protection for my carpet to keep it clean. The sample spot cleaner is unique and appreciated. I appreciated the call after cleaning to assure that I was satisfied. Quality of work:
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    Mr. & Mrs. Burford Fort Wayne We had a carpet in a rental property that looked as if we would have to destroy it and buy new. Your men did a GREAT job and it now looks like new. All of the spots are gone! They were prompt, very efficient and had a nice appearance. You have given us the best. Thank You. Quality of work:
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    Mrs. Thompson Fort Wayne I’ve used several carpet cleaners over the years and Referral Carpet Cleaning is by far the most superior and professional. I give them a 10 out of 10. They know about carpet without a doubt. I’m glad to refer this company to my friends and family. They are much more thorough and use much less water. Referral takes time and does an awesome job. They care for all the little details without having to ask them. I can’t think of anything you could do to provide better service. Quality of work:
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    Mr. & Mrs. Fruchey Fort Wayne The technicians were very professional. My ‘red marker’ from my two and a half year old grandson is no longer artwork on my carpet. They did not waste time. They kept right at it until the job was done. They answered all my questions and gave me some great tips for future carpet problems. I really appreciated the call to let me know the arrival time. Referral is different than other cleaners because when they were done my carpet looked new again. The end results were so much better. I can’t think of anything you can do to provide better service. Well maybe a lower price, but for what the guys did and the time involved I would say even that was fair. Quality of work:
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    Mr. Platt Fort Wayne You are expensive and you earn every penny. You do what you say you will do. You are different that other cleaners because I can tell that you were actually there. It seems to me that you are doing everything right. The communication, the fulfilled promises, the hard work and the dedication to doing a good job were appreciated. – Mr Platt Quality of work:
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    Mrs. Schweizer Fort Wayne Referral does a great job. They are never in a hurry to get the job done. They are there taking there time being particular and getting the job done the right way. Referral takes their job personally and takes the time to do a good job. Quality of work:
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    Mr. & Mrs. Kline Fort Wayne We love Referral and have been customers since at least 1985. The two young men that did the job were extremely professional, thorough and knowledgeable. They were also helpful with a couple questions I had. They were also very nice young men. Referral does a wonderful, careful job. My carpets are not only clean, but it improves the life of my carpet and is a noticeable improvement and lasts for a long time. The only thing that would be better is if you gave it away for free! Quality of work:
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    Mrs. Neuenschwander Fort Wayne You do a very thorough job, and have an eye for detail. It is a better cleaning, a step above the rest. - Mrs. Neuenschwander Quality of work:
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    Darlene Lankenau Fort Wayne Referral is a family owned business operated by people who take strong personal pride in every aspect of their work. They go out of their way to ensure quality service. Often they do little extras to make sure the customer can maximize on their expense. They are very professional, friendly and perfection oriented. If the job isn't done to specification they will re-do it to see that the customer is happy with the job. My mother was always happy with your work. That was in the 1980's. When we needed carpet cleaning Referral was the first choice and we have been very satisfied. I think you offer great services and do an awesome job just the way you are. Keep it up! Quality of work:
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    Mike Williams Fort Wayne They called before they arrived and are very prompt. Once they started it was like they weren't even there until they finished. They walked you through pointing out areas of concern. They are there to clean your carpet and not sell you other products or to expand on what you expected to pay. They took the time to do a good job and not just rush through so that they could get done fast. You seem to have your act together and this comes from someone who has seen it all. Thanks guys. Quality of work:
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    Julie Ottenweller Roanoke Referral was very professional, hard working and they really got my carpets clean! Especially the stairs, they look brand new! I really cant think of anything more they could do, these guys were awesome. Thanks again! Quality of work:
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    Rachel R Fort Wayne Referral has excellent service! The carpet doesnt feel saturdate after cleaning. The carpets are thourghly clean and dry in a few hours. They are able to get the "hard to treat" spots out and I havent had to call them back for reoccuring spots. Quality of work:
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    Jean Phillips Fort Wayne I will never have anyone else clean my carpets! They are a family owned business and really take a lot of time and have high tech equipment and cleaners. The two young men are very friendly and listen to what you want. My carpets look beautiful and most improtant to me continue to look beautiful! They may charge a little more but the job they do is worth every penny! I had spots on my carpet that were VERY bad and I thought I was going to have to replace the carpet. I had two other companies come and clean and they were never able to get them out (they came back both times) I called Referral and they came out and cleaned and the spots have never come back. My carpet looks like new again. The other cleaners also left my carpet soaked and it took days to dry. Quality of work:
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    Lucy Ellison Fort Wayne We have never had our carpets look this good! Ryan and Alan are very professional and personable young men. The prices are a little higher than other services but worth every bit. Referral is different from other cleaners because of the time they spend cleaning the carpet. Referral's results are 100% better than other services. Our family room carpet looks almost new again. Other companies would be in and out of my home in 30 minutes and after drying the carpet stains were still there. We will always use Referral from now on. Quality of work:
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    Nan Possemato Fort Wayne Your services is great, it worked so well my white wool carpet really looks brand new. Quality of work:
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    Toni Simon Fort Wayne Referral takes the time to make sure your carpets are really clean, this includes spots. They are knowledgeable on how to remove just about anything that gets on your carpet. I've tried other companies in the past and they are in and out in an hour. Referral does the job in 3 or 4 hours and its much cleaner. With Referral you get what you pay for, the highest quality work at a fair price. This is the best value! I can leave the Referral employees in my home while I'm away with no worries. No one else will ever clean my carpets but Referral! They have no competition because no one else can give you this type of service. Quality of work:
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    Lynnette  Johnson Fort Wayne I have used plenty of carpet cleaning companies and they were never cleaned as good as Referral cleaned them. They take their time and really know what they were doing. Many people have come over and asked if I got my carpets cleaned, they really noticed the difference. I heard they did the best job and they did. They were also courteous and kind. Quality of work:
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    Peggy  Odem Fort Wayne Referral is the very best, they made carpet that was 7 years of stains and dirt ground in by kids look and smell like new. I thought it would have to be replaced, it was unbelievable, I didn't think it was possible. They were on time, trustworthy to leave in my home and polite at all times and had a nice appearance. Anytime someone talks about carpet cleaning, I always recommend you. Thank you again. Quality of work:
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    Joan Miller Fort Wayne After the carpet in our laundry became so soiled I decided the only thing to do was replace it. However, before we actually got around to doing that we found that we were having out of town guests. Without enough time to run around and look for new carpet I decided to give Referral a call. Guess what? Carpet looks NEW again! We've tried several other companies in the past. Referral has satisfied us many times over! We think they go above and beyond. They are always professional, courteous, and on time. On July 4th our son and his family were here visiting. Our 9 year old grandson spilled a can of coke all over the carpet. I simply grabbed a towel, dampened it and laid it over the spill. Every bit of it came up! You couldn't even tell where the spill was! I was amazed at the way the coke beaded up on TOP of the carpet. I never wanted to have our floor Scothguarded in the past but I am sure glad I changed my mind. That Dupont Teflon worked like a charm Quality of work:
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    Mr and Mrs.  Hogan Fort Wayne I'm now a regular Referral customer. The best thing in the entire city. I've already told 10 people! Thank you. Quality of work:
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    Mr. and Mrs. Husted Fort Wayne Tremendous before and after. Before I came to Referral, we were going to replace the carpet. Now it looks great! Quality of work:
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    Mrs.  Dougan Fort Wayne I was very impressed and pleased with your service. I will definitely use your services again. I especially appreciated not having to deal with a high pressure salesman. Thank you so much! Quality of work:
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    Mr. and Mrs.  Pittner Fort Wayne As always, we can leave the house and trust your people to do a great job. Those carpets were filthy and your service man really made them look like new. He sure worked hard. Thanks so much! Quality of work:
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    David & Laura Steele Fort Wayne I was recommended by Three Kings Flooring when I asked them for the best carpet cleaning company in town. Referral does the job right the first time. They were friendly and knowledgeable about carpet fibers and care. Our carpet looked better than I'd dared hope for. Referral took the time to get the carpet clean. Alan told me the proper way to spot clean and which products to use. He also explained how he was going to handle the bad spots. Your service was outstanding! Don't change a thing. Quality of work:
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    Karen  Keplinger Fort Wayne Referral is different from other carpet cleaners because of the time they put into cleaning the carpet. They spend over 75% longer than any other carpet cleaner and the carpet is not soaking wet when they are done. When I want it done right, Referral is the only place I will use. Quality of work:
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    Kim Probst Fort Wayne The first time I used your company I was referred by a friend. The results were so good that I have kept using your company. You are better at getting stains out of the carpet and always try to work me into your schedule as soon as possible. I appreciate being able to trust you in my home when I am not home and being able to leave a blank check for you to fill out when finished. Quality of work:
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    Linda Rorick Fort Wayne After the carpet was cleaned it looked brighter and cleaner than with other cleaners and the follow up information was a first for me. No other cleaner wanted any feedback. I was referred by a friend to your company. I appreciated the Thank You letter, tips on drying the carpet and the paper on 12 ways to keep the carpet clean. Quality of work:
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    Alvina  Rogers Fort Wayne I will tell all family and friends how pleased I am with the carpet cleaning. Alan does nice work, he didn't rush through it like other companies do. I'll have you back! Quality of work:
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    Susan Moss Fort Wayne We have used Referral Carpet Cleaning on several occasions and could not be more pleased with the service and with the results. We would absolutely recommend Referral. Thank You. Quality of work:
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    Anisa  Waterhouse Fort Wayne My carpet looks brand new again and we are more than happy with your service. I am telling all my friends to use Referral. It is 100 % better than _ _ _ _ - _ __! (local competitor) Quality of work:
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    Mary Ellen  Neuenschwander Fort Wayne Everything about your service was great. You and your son took time to really do a good job and thoroughly clean the sofas. When you were finished the room was completely tidy. I am a very particular person so if you made me happy, I know that others would be please with you. I will recommend you to others and will definitely use you again in the future. Thanks again for your good work. Quality of work:
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    Sue  Cole Fort Wayne I thought my carpets were defective because the same stains always came back and they always looked dingy in a short time after having other companies clean them. The carpet store I purchased my carpet at asked that we have Referral clean the carpet. After Referral cleaned it we had no returning spots and the new spots clean up and stay gone. I have learned that soap residue from other companies attract dirt. Their good service and method saved me from replacing my carpets. Quality of work:
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    Brett & Patrice  Mauk Fort Wayne Thank you for doing such a fine job on our carpet. So many times, the service of many of your competitors has failed to meet expectations. One always feels a bit uncomfortable having to ask the cleaning crew to take extra time and effort to address the traffic areas for proper cleaning. In your case, you took the time to clean traffic areas with care and without being prompted. Additionally, you treated every area with care and attention to detail. It is nice to have someone come into our home who treats it like it were his own. Several times after your competitors left our home...it was hard to tell they had been here and on one occasion, the dirt from their hoses left the stairs in worse shape than when they arrived. Although your price may be a bit higher...this is one of those cases where you really feel like you have received a bargain. "Referral" is a fine name for your company. That is how we initially heard of your firm, and we will make sure that our friends know about the fine service you rendered in our home. We look forward to having you return for subsequent cleanings. Thank you again. Quality of work:
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    Margie Thomas Fort Wayne You saved our wool carpet from a very bad pet accident. You came late at night, were concerned and very pleasant. You also re-cleaned another room and restored it to its original look, doing what another carpet cleaner couldn't. Thank you so very much! Quality of work:
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    Mary Ann  Oberholtzer Fort Wayne I was 'referred' to Referral by my next door neighbor. After 14 years we both still use your company. In that time I've only seen your operators a few times as I trust them enough to leave a key and blank check while I'm at work. Now that says something! Quality of work:
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    Mindy  Knuckles Fort Wayne I have had other carpet cleaners in my house and now realize after I had Referral Carpet Cleaning that I never really had clean carpets. Referral was through, efficient and careful not to mark up my walls. It was a rainy day and he left no marks on my wood entry floor. The carpets were dry when Alan left and were ready for furniture to be replaced that evening. Our carpet has never looked so good! Thank you. - Quality of work:
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    Godschalk Fort Wayne Professional, friendly staff who do an excellent job. Am happy to refer my family and friends to them. Quality of work:
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