| Rating | Comment | City | Name |
|---|---|---|---|
| Awesome site-that's why we gave you a try. Sounded like you cared & know what you are doing. I would recommend Soft Touch to anyone. They were very professional & knowledgeable regarding their services. We are very pleased with their work! Mt furniture looked and smelled new again! | Eagle River | Terri Wick |
| Dear Randy, I wanted to drop you an email to acknowledge how incredibly pleased we were with the job you did cleaning our carpet this month. When we scheduled the appointment, we were seriously contemplating replacement of our living room carpet due to the extreme nature and abundance of stains. This would have been a significant investment for us. Obviously, two active dogs and creme colored plush carpeting are not an ideal combination. Never did we think the carpets would turn out as beautifully as they did. You essentially took a 20+ year old heavily soilded carpet and made it took and feel like new. Not sure how yu pulled it off, but we coudn't be more satisfied. From start to inish, we had a very positive experience with your company, from our first telephone contact, to the ceaning appointment, to the follow up after the job was complete. We also apprecieated the pre and post cleaning details ( basebosrd vacuuming, moving furniture, etc.) as well as then carpet care literature you left behind. Thank you also for the generous gift bag, which was a nice yet unexexpected touch. Yours was a very comprehensive set of services, delivered with the utmost professionalism. It is apparent that you set yourself apart through attention to detail, exceptional cleaning techniques and equipment, and good faith follow up to your clients. For these reasons, we would (and will) reccomend you service without reservation, to friends and family. Thank you again! | Rhinelander | Lisa Eggman |
| We used to have another carpet cleaning service to clean our carpet. We used them twice and then while talking to my neighbor, who used Soft Touch and I was asking about the procedures and she highly recommend Soft Touch. So I took her advice and made an appointment after Thanksgiving in 2008. We had you clean our living room, bedroom, computer room and basement stairway. There were some pretty nasty stains on the steps and landing. All the areas cleaned up perfectly. We used Soft Touch again this year and we are thoroughly satisfied. Booties are worned the whole time and great care is taken to protect anything needed to be covered. You even go the extra mile to advise and answer questions about the care of our carpeting. Thank You so much! | Three Lakes | Betty Koehler |
| This was our 3rd time and we are always well pleased with your work. You moved furniture that I was not able to do because of knee surgery last month. The two work as a team and rarely have to communicate. | Wittenberg | Patsy Siebert |
| I heard be word of mouth that you did good work. You are very professional. Called ahead, came when you said you would - which is rare for businesses. Complete, thorough, and careful of detail. Very little that I had to do to prepae. Pleased with service overall> | Antigo | Nancy Klemp |
| We choose your service because we have had our carpets done previously and weren't pleased with the results. Knowing the carpet can be cleaned thoroughly and if kept up, we won't need new carpet right away or ever. Terrific Job! Carpet is clean, clean, clean! Courteous! Professional! Educational! Great Job! Well done! | M | Beverly Clark |
| I was very satisfied with the cleaning of my carpet. Significant spots were removed. The technicians were prompt, work completed in a timely manner. They were informative, knowledgeable and couteous. Continue the good work! | Lake Tomahawk | Carolyn Hendry |
| Prompt attention, excellent results! Very impressed with the results of your labors and grateful as my back can't handle the strain of vacuuming and scrubbing any more. Thanks Again! P.S. Love the candle! | Tomahawk | Nona Arthur |
| Great Service! Prompt and polite and best of all, 4 rooms of clean looking and smelling carpets. | Rhinelander | Tracey Barnes |
| Good People - Good Pricing - Keep doing it as you do. Furniture looks new -- Now my husband said I do not need a new chair and loveseat! | Deerbrook | Beth Wald |
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