Rating | Comment | City | Name |
---|---|---|---|
| Tim explained every aspect of carpet cleaning, care and outcome. Your prices are fair. The job was excellent. Every spot was removed and you always use new technology to add sparkle to our carpet. In this case quick drying of the carpet. Friendliness- you put the people into your product. You want to make sure my entire family is happy with the outcome. | Pittsford | Raph & Molly Richards |
| Tim explained the process and why specific charges applied and is clearly an honest person. Tim is extremely professional, polite, etc... even professional in dress and appearance. We have had carpet cleaners in the past that looked like skid row or prison escapees. Our carpet was very bad from mud, kids, two dogs and a cat. When Tim was finished it looked close to brand new. What I value most was the clear knowledge and care your company has shown in doing things the very best, There was no doubt that all that could be done was. | Pittsford | Lane Verschoor |
| I learned of Clean Your Carpets Inc. from a former employer and liked what I saw. When I needed my carpets cleaned I didn't hesitate to call Tim with no other estimates. We were told the cost upfront. Tim explains everything about carpet cleaning and does an excellent job. | Henrietta | Nadja French |
| Tim explains what he's going to do and does it. We are always treated professionally and courteously. Tim offers good, honest prices. Your cleaning is great. The carpets look clean and fresh when Tim is done and there is such a nice clean smell. We had to have some carpets areas treated for urine from our pets. I'm amazed how the smell comes out- the smell is gone and so are the stains. I'm really happy to get this treatment for the carpets. Your service is top-notch and right now I do not have any suggestions for improvement. Keep doing what you are doing. I appreciate your professional way of business. | Palmyra | Cheryl Sheldon |
| Everything including pricing was explained upfront. The job was very well done. Very neat and careful when moving around the house. Professional. I was happy with the overall cleaning experience and cleaning technique for various fabrics and how to remove spots. | Webster | Charles & Michele Hancock |
| Tim was very professional and friendly. I really loved how clean my carpets were when you finished. I won't hesitate to use you again and recommend you to friends! I was very very happy with the overall experience. We didn't have to replace the runner on our steps because you cleaned it so well. | Fairport | Marcy Sepp |
| Tim did an excellent job! Best ever! The whole experience was just fine but short drying time was the best ever! A trained tech who knew what he was doing. We are already recommending Tim to neighbors, friends and relative! | Victor | Tad & Judy Thompson |
| Great customer service, very reliable. The amount of knowledge that Tim has was very impressive. I felt comfortable leaving Tim alone in my home while I ran errands. | Fairport | Anne Keller |
| Estimate was given before work starting, quite reasonable and process explained thoroughly. Excellent service, prompt and friendly cleaning and cleanup and very informative. I particularly liked the rapid drying process. | Canandaigua | Heidi Schwarz |
| Tim throughly explained everything before he began. Tim was very accommodating, extremely through job, upfront and forthright about everything he was doing Tim showed me the water after the cleaning. I did not realize there was so much buried dirt in our carpets. The urine odor and stains from the dog are out and our home smells so much better. The carpets look pristine and brand new. | Spencerport | Mike & Sue Ryan |
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